ALL MUGS ARE MADE TO ORDER. ALL SALES ARE FINAL.
We will gladly replace (when applicable) or refund (including return shipping) any product that is damaged and/or non-functional due to a manufacturing defect and-or our negligence, and no fault of the customer.
HOW TO RETURN AN ITEM
If you feel as though your product may have a defect, please contact us at firstname.lastname@example.org. All return requests must b submitted by email within 15 days of package delivery.